This is a continuation of previous steps. If you started here, please refer to previous steps to ensure you've followed all safety precautions.
The information on this web site is supplemental to the printed instructions that came with your water heater. To reduce the risk of property damage, serious injury or death, read and follow all labels on the water heater and the safety instructions in the printed owner's manual.
Replace the power wires. Make sure all wire connections are tight.
NOTICE: Do not turn power back on until the tank is completely full of water.
Replace the plastic protector.
Replace the insulation.
Replace the upper heating element cover.
WARNING! Be sure all covers are secured to reduce the risk of fire and electric shock.
If the upper heating element is good and the water heater is getting the correct power, check the home's plumbing pipes for a leak.
Even a small leak can make it appear that the water heater is not working.